Complete Computer Tune-Up Level One – Standard Package – $80.00 • Troubleshoot and repair common system problems • Complete cleaning of case, system boards, fans, power supply, and optical drives • Defragment system hard drives** • Hard drive scan • Download and installation of operating system updates and patches* ** • Removal of unnecessary files • Verification of proper system setup Level Two* ** - Deluxe Package - $100.00 Everything offered in level one plus: • Internet privacy • Identity theft awareness • Password creation mentoring • Spyware removal • Virus removal • Firewall setup Top of page Hardware Troubleshooting and Repair - $60.00/hour 1 hour minimum • Troubleshoot common system hardware components and peripherals • Verify appropriate system drivers • Scan for device conflicts Top of page Technology Purchasing Assistance - $60.00/hour 1 hour minimum Provide general knowledge and advice throughout the purchasing process of system ad-ons such as: • Digital cameras (still and video) • Printers • Scanners • CD-R and DVD authoring hardware and software • Media servers Top of page New System Setups - $100.00 • Advice on setting up an appropriate work area • Setup and connection of all system components • Initial internet connection & email account setup* • Basic introduction of computer’s operating system, file system, and bundled software Top of page Cost Effective Upgrades – Personalized Estimate Given In many cases new life can be given to an older computer with a few simple upgrades. • Increased system memory (RAM) • Larger or second hard drive • Processor upgrade • CD R/RW, DVD R/RW, and combo drives Top of page Home Networking* - Personalized Estimate Given Setting up a home network can greatly increase your productivity and enjoyment of what the internet and technology has to offer. • Surf the web from any room in your home, in the garden, or by the pool • Share files and drives with other computers in your home • Keep hardware costs down by allowing each computer share the same printer • View photos on your living room TV • Stream music and video to your home theatre system Top of page Virus, SPAM, and Spyware Removal** - $60.00/hour 1 hour minimum The more you know about the ways people “get inside” your computer the better you can defend yourself against these attacks. Mentoring and consultations are available upon request. Top of page Security, Firewalls, and Identity Theft - $60.00/hour 1 hour minimum Computer security should be everyone’s concern. Security consultations are available upon request. Top of page Software Support and Training - $60.00/hour 1 hour minimum Learning new software can be cumbersome and intimidating. Arming yourself with some basic skills can be invaluable when learning new software. Even if you currently use a piece of software you may still benefit from learning more advanced skills that will allow you to dive deeper into a program. Top of page Complete Digital Photo, Audio, and Video Solutions and Support Digital media is ever growing and having the skills and tools to create, manipulate, and share digital media can not only be rewarding but an invaluable skill. Complete tutoring available in the following areas Digital Photography - $60.00/hour 1 hour minimum • Shooting tips • Creating a logical & effective file storing method on your hard drive • Image correction and manipulation • Archive and backup of digital images • Sharing – slideshows, email, printing etc. Digital Audio - $60.00/hour 1 hour minimum • Creation • Acquisition • Authoring • Converting entire CD libraries • Archive and backup of your files • Creating a logical & effective file storing method on your hard drive Digital Video - $60.00/hour 1 hour minimum • Video capture • Video transfer (VHS to DVD) • Video editing • DVD authoring • Backup solutions Top of page Backup Solutions - $60.00/hour 1 hour minimum Everyone knows that they should backup important files on their computer. Not all of us do because sometimes this task can be intimidating or daunting. Data loss can happen to you. • Evaluation of backup needs • Suggestion of backup solution • Complete initial backup • Mentoring and instruction of backup methods used with a recommended schedule for subsequent backups Top of page Data Recovery*** - Flat Rate per Drive $250.00 Sometimes computer hard drives die. Although a replacement drive can be a relatively simple repair, recovering your personal data is not. It is always difficult to cope with losing personal files. Sometimes files can be recovered from a dead hard drive. It is not an easy task and is never a sure thing but in some cases data recovery is possible. • Evaluation fee $60.00 (deductible from flat fee total) • Recovery, extraction, and reconstruction of data $250/drive LCD Monitor Repair*** LCD monitors are usually repairable when they stop working. Sometimes part availability and pricing are the only variables that would make a monitor not worth repairing. • Cracked LCD screens are not repairable • We do not work on laptop monitors • Evaluation fee $60.00 • Repair labor rate $80.00/hr + parts Top of page * Requires internet connection ** May require in shop service *** Requires in shop service Top of page